LETTERBOX FLOWER DELIVERY SERVICE
HOW IT WORKS
Choose A Delivery Method
SHOW SOME LOVE
Here at Pinky Cute Flowers, we work with a small list of carefully chosen producers source the freshest hothouse blooms, wild & dried flowers and display them in custom pottery and glassware. Handpicked from antique markets so that each accessory is limited and individual.
CHOOSE YOUR FLOWER SUBSCRIPTION
WHAT WE DO
EMAIL SUBSCRIBERS
About Us
Founded in 2021, Pinky Cute Flowers is an online flowers and gifting company; we pride ourselves on creating the most fresh and memorable floral works of art whether you are looking for flowers for any occasion we are the florist for you a unique flower line where you can send and receive flowers throughout the UK.
FAQ
Can I cancel or amend my order?
We require more than 24 hours’ notice to make any changes to your order. Please check your order carefully before you confirm it.
Can I request a delivery time?
No, we are unable to guarantee delivery times for your flowers, please take this into consideration when you order your flowers.
Can I place an order if I live outside the UK?
If the address you want to send flowers to is in the UK and has a UK address you can then feel free to place your order from anywhere in the world.
What happens if the recipient is not home?
Our courier drivers and florists will look to leave the flowers with a specified neighbour or in a safe place.
Will my recipient know who sent the flowers?
If you don’t write a card message signed with your name your recipient will not know who sent the bouquet. So please make sure if you want the recipient fully aware of who sent the flowers to write down your name.
Terms & Conditions
Terms and Conditions
This page details our customer terms and conditions.
Our Contact details:
Pinky Cute – Access House, Manor House, Ealing, W13 0AS
Tel: 02088961988.
Email: please use the contact form to get in touch
Making a purchase could not be easier. Just browse our shop online, and add any bouquets of gifts that you wish to buy to your shopping cart. After you have finished your selection, click on the ‘Checkout’ button and you will be asked for a few details that we need to be able to complete the order.
We accept any debit of credit card payment. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to US Dollars or your own local currency.
We accept most credit and debit card payments, Visa, Mastercard, Maestro. You may send and pay for flowers over the phone by calling us.
Orders that are cancelled online or via the phone are subject to a cancellation fee.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when payment has been processed. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Schedule Orders received before 1pm Monday to Saturday UK time for UK delivery will be delivered on the same day if required.
Orders with a specified delivery date will be delivered on that day (note must be received before same day cut off time shown above).
Orders placed to be delivered on a public holiday will be delivered the next working day. Online deliveries can only be in the UK. To send flowers overseas please telephone.
No timed deliveries.
Please telephone if you have an emergency order.
If you require specific flowers please telephone at least 24 hours before delivery is required.
Orders are delivered ONCE. If the recipient is not home the flowers/plant are returned to the shop and a delivery note is left informing them that flowers/plant have tried to be delivered and to collect from the shop.
If a neighbour is home we will try and leave the flowers/plant with them providing they are willing to take responsibility for the delivery.
If the recipient is physically unable to collect their flowers/plant a new delivery date will be arranged with the recipient at Pinky cutes earliest convenience.
Blooms by Eberé Florist are not responsible for theft or damage of flowers, plants or sundries if left.
We take care of our flowers and ensure freshness and quality at all times.
Tax Charges Orders are inclusive of 20% VAT
Credit Card Security. When the order is placed at our website, credit card numbers are encrypted using 256 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website.
Guarantee – we guarantee your complete satisfaction.
Getting in touch with us, if you need to reach us, please email us using the link on the store page, alternatively, you can telephone or write to us at either address shown at the top or bottom of this page
Privacy Policy, you can view our Privacy Policy Online.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Orders that are cancelled online or via the phone are subject to a cancellation fee.
Refunds/Returns Policy
Refunds may occasionally be given at the discretion of the management. Because of the perishable nature of our products you are advised to make any complaint within 1 working day of the delivery of your flowers. We always endeavour to reach an agreement with the recipient for either for a replacement or a refund depending upon the nature of the complaint.
This site contains links to other sites. Pinky Cute Flowers is not responsible for the privacy practices or the content of such websites.
If you have any questions about our privacy policy, please get in touch: info@pinkycuteflowers.co.uk
Cookie Policy
About this cookie policy
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.
Customer Service
At Pinky Cute Flowers we pride ourselves on your customer service standards. If you have any questions we are happy to answer them.
Please contact us at info@pinkycuteflowers.co.uk if you have any questions.
Refunds/Returns Policy
Refunds may occasionally be given at the discretion of the management. Because of the perishable nature of our products you are advised to make any complaint within 1 working day of the delivery of your flowers. We always endeavour to reach an agreement with the recipient for either for a replacement or a refund depending upon the nature of the complaint.
This site contains links to other sites. Pinky Cute Flowers is not responsible for the privacy practices or the content of such websites.
If you have any questions about our privacy policy, please get in touch: info@pinkycuteflowers.co.uk